Customer

Boiler Water Treatment at Four Seasons Resort and Club
Dallas, Texas

Description of business

World’s leading operator of luxury resorts and hotels. The facility is the only 5-Diamond rated hotel in Texas. They serve an upscale clientele which includes celebrities. Room prices are as high as $2200 per night.

Situation/Problem: Faulty Boiler Water Treatment

Four Seasons had an existing water softener but it was not an adequate boiler water treatment system. It had many valves that did not seem to serve any function, and frequently became stuck. The system was obsolete. Gerald felt it was time to replace it with one of Culligan’s industrial water softeners.

Four Seasons had to frequently descale the boiler – six 5-gallon buckets at a time. A 2″ copper line was reduced to an internal diameter of only 1/2″ from scale build up.

Download the full Four Seasons case study.

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