Customer

Four Seasons Resort and Club
Dallas, Texas

Description of business

World’s leading operator of luxury resorts and hotels. This facility is the only 5-Diamond rated hotel in Texas. They serve an upscale clientele which includes celebrities. Room prices are as high as $2200 per night.

Situation/Problem

Four Seasons had an existing water softener but it was not an adequate boiler water treatment system. It had many valves that did no seem to serve any function, and frequently became stuck. The system was obsolete. Gerald felt it was time to replace it with one of Culligan’s industrial water softeners.

Four Seasons had to frequently descale the boiler – six 5-gallon buckets at a time. They had a 2″ copper line that had been reduced to an internal diameter of only 1/2″ due to scaling.

Download the full Four Seasons case study.

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